Business hours

Sun 8:00 am - 7:00 pm
Mon 8:00 am - 7:00 pm
Tues 8:00 am - 7:00 pm
Wed 8:00 am - 7:00 pm
Thurs 8:00 am - 7:00 pm
Fri 8:00 am - 7:00 pm
Sat 8:00 am - 7:00 pm

Introduction

Having been in business for almost 18 Years. AES gives you a Great Customer Experience and that is the goal of the entire team from start to finish (Our customers "Like Us"). We can service and or repair any Manufacturers system. We never attempt to sell you something you don't need and we offer competitive pricing and financing (System replacements and installations).

Credentials

• License

  License Holder: John Smith
  License Type: HVA – Contractor – Heating Ventilation and Air Conditioning (VA)
  License number: #2705115117
  License verified on 1/18/2025
  Valid through 4/30/2025
  Verify license
  
• Background Check

  John Smith
  Completed on 1/18/2025
  

About Us

• What should the customer know about your pricing (e.g., discounts, fees)?

  We offer pricing before completing any repairs after a diagnostic
• What is your typical process for working with a new customer?

  When a new customer reaches out to us we then get all of their information, schedule the service with the customer as much to their convenience as we can. We also contact the customer normally about 1/2 an hour before our arrival.
• What education and/or training do you have that relates to your work?

  We do monthly in house training and we have all of our techs educated with factory training
• How did you get started doing this type of work?

  Started just out of High School, one of my uncles did HVAC, Plumbing and Electrical as we do here at AES
• What types of customers have you worked with?

  Residential Light Commercial, Commercial and Industrial, Towns, counties, schools, colleges, Libraries, Museums
• Describe a recent project you are fond of. How long did it take?

  We have performed many services at Mt Vernon Estate, George Washington's Home since 1990
• What advice would you give a customer looking to hire a provider in your area of work?

  Don't have to many contractors come out, we have helped many customers after they felt overwhelmed by having to many options from as many as 12 contractors. Be a minimalist and just ask the contractor or contractors you invite to give you all options and please ask questions!
• What questions should customers think through before talking to professionals about their project?

  Their expectations are paramount in the conversations. Ask about the value they are offering, do they offer 10 year labor warranty, do the offer a maintenance warranty for 2 years after the installation, do they complete your warranty information for you and then send you a copy, do they offer 0% financing, Are their techs NATE certified, are they family owned and operated, do they answer their phone after the install or service is completed (warranty work)