Introduction

Neighborly Plumbing & Services has over 12 years of servicing salt lake city. We Focus on quality and Upfront Pricing for all your plumbing needs.

Credentials

• Background Check

  Travis Turpin
  Completed on 6/22/2021
  

About Us

• What should the customer know about your pricing (e.g., discounts, fees)?

  Clear and Fair Pricing: Your Guide to Our Plumbing Services Free Estimates: We offer complimentary estimates tailored to your project's needs. Customized Quotes: Your quote reflects the unique aspects of your plumbing job. Competitive Rates: Our pricing is both competitive and quality-driven. No Hidden Fees: You'll only pay for what's agreed upon upfront. Options and Quality: We present alternative solutions with associated costs. Quality Guarantee: Expect top-notch work without cutting corners. Open Communication: Questions about pricing? We're here to help. We're committed to providing you with accurate, fair, and transparent pricing for your plumbing needs.
• What is your typical process for working with a new customer?

  *Connect: Reach out via Thumbtack, phone, or email. *Assessment: We'll evaluate your needs and provide suggestions. *Quote: Receive a detailed, custom quote for the work. *Agreement: Confirm details, schedule, and address queries. *Service: Our skilled team handles the job with care. *Communication: We keep you informed throughout. *Quality: Expect top-notch results and functionality. *Completion: Review the work, and make final approvals. *Payment: Finalize payment as per our agreement. *Documentation: Receive relevant records or warranties. *Follow-Up: For major projects, we ensure ongoing success. Our process aims for efficiency, quality, and your satisfaction.
• What education and/or training do you have that relates to your work?

  We have Master's in plumbing, skilled in boilers, water heaters, and new sewer system liners.
• How did you get started doing this type of work?

  Our journey began with a passion for plumbing. Over time, we honed our skills, gained experience, and earned qualifications, eventually establishing our plumbing business.
• What types of customers have you worked with?

  We've had the privilege of working with a diverse range of customers, including homeowners, businesses, property managers, and more. Our expertise adapts to various needs and contexts.
• Describe a recent project you are fond of. How long did it take?

  One recent project that stands out involved installing a tankless water heater for a customer. The installation took around 1 day from start to finish. It was a rewarding project, as the family's energy efficiency and convenience were significantly improved.
• What advice would you give a customer looking to hire a provider in your area of work?

  *Experience and Credentials: Choose an experienced, licensed, and insured professional. *Reviews and References: Check reviews and ask for references to gauge their reputation. *Transparency: Opt for clear communication on pricing and project details. *Quality and Customization: Prioritize quality work and tailored solutions. *Communication: Ensure they're responsive and keep you updated. *Warranties: Inquire about warranties and guarantees for their work. *Professionalism: Look for a respectful and safety-conscious team. *Comparisons: Get multiple quotes but consider more than just the lowest price. *Local Knowledge: Prefer providers familiar with local codes and rules. Ask Questions: Don't hesitate to seek clarifications about their expertise and approach.
• What questions should customers think through before talking to professionals about their project?

  *Issue and Details: Clearly define the problem and provide specific details. *Urgency: Determine how quickly the issue needs attention. *Budget: Have a rough budget in mind. *Goals: Communicate your desired outcome. *Timeline: Mention any time constraints. *Property Info: Share relevant property details. *Past Attempts: Explain past repair attempts. *Preferences: Mention material or style preferences. *Long-Term Plans: Consider future property plans. *Questions: Prepare inquiries about their process and experience. *Access: Ensure easy access to the work area. *DIY Attempts: Share any DIY efforts. Being prepared will streamline your conversation with professionals.