Introduction

Big Brothers is proud to be your community’s plumbing, drains, heating & air experts. With over 65 years of combined experience, our company was founded in 2020 with the goal to provide the best service to our Salt Lake City community members. We are Background checked, licensed and bonded. Our technicians wear shoe covers while in your home with a no mess left behind guarantee. We strive to provide services to ensure the health and safety of your home, business, and community. We aim to give back through sponsoring local schools, athletic programs, and events. We are dedicated to putting your family and our community first. Welcome to the Big Brothers Family!

Credentials

• Background Check

  Ryan Rooney
  Completed on 6/2/2022
  

About Us

• What should the customer know about your pricing (e.g., discounts, fees)?

  At Big Brothers Home Services, we offer honest upfront pricing before our work starts, so there are no surprises later. Our experts provide clear expectations of the services we will provide and are happy to answer any questions. You can find more information about our current offers and specials on our website and Facebook!
• What is your typical process for working with a new customer?

  New clients can expect to be welcomed into the Big Brothers Home Services community by our team. With our 24/7 services, we aim to be here when you need us. You will be notified when your appointment is confirmed and receive a phone call when your expert is on their way. We are always happy to answer any questions you may have!
• What education and/or training do you have that relates to your work?

  Our experts aim to be the most knowledgable and organized team in our industry. With our industry-leading training, we strive to continually perfect our trade to provide the best service possible. We welcome your feedback as an opportunity to grow. We would love for you to leave a review and let us know how we are doing!
• How did you get started doing this type of work?

  Big Brothers Home Services was founded with the intention to give back to our community. Not only through the services we provide but also through our community efforts. Through partnerships with local schools and organizations, we aim to provide help to those in need through projects like our annual Thanksgiving Turkey donations.
• What types of customers have you worked with?

  Our team has a combined 65 years of residential and commercial service experience. There is no project too big or too small for our team. We are licensed and insured. Our team engages in ongoing learning to make sure we are always performing at our best.
• What advice would you give a customer looking to hire a provider in your area of work?

  We always recommend doing the proper research on your project. When looking for assistance on your project it is important to understand the specific skill of the person or team you are hiring. Hiring a specialist will ensure that your project will be completed efficiently, correctly, and up to code. If you want to make sure your project is done right the first time and save added expenses later, hire the right team from the start!
• What questions should customers think through before talking to professionals about their project?

  May service companies, if properly trained, have access to the same materials and skills needed to complete the project. At Big Brothers Home Services our goal is to earn your trust. Do you feel comfortable? Did they take the time to educate you? Did they care for your home? Did they treat you with respect? Did they listen to your concerns? Would you hire them again? These are just the basic questions. The difference between us and other companies is that we don't want to be your experts for a day, we want to be your experts for life!