Introduction

Family owned and operated professional plumbing service that is owned and ran by a 4th Generation Master Plumber with over 3 decades of experience. We strive for 100% customer satisfaction and treat both you and your property with respect because without the customer, there is no company! We are certified by most water heater manufacturers.

Credentials

• License

  License Holder: Stephen Harmon
  License Type: Plumber - Responsible Master Plumber (RMP) (TX)
  License number: #M39189
  License verified on 7/17/2024
  Valid through 3/31/2025
  Verify license
  
• Background Check

  Stephen Harmon
  Completed on 7/16/2024
  

About Us

• What should the customer know about your pricing (e.g., discounts, fees)?

  Our pricing is upfront and you will know what it will cost beforehand with pictures before, during, and after on the invoice
• What is your typical process for working with a new customer?

  Find their needs and see how I can help. I work hard to gain their trust and I like to show that I am confident and dependable
• What education and/or training do you have that relates to your work?

  Factory trained and certified in every water heater manufacturer except Vesta
• How did you get started doing this type of work?

  4th generation Master plumber. It’s a family legacy
• What types of customers have you worked with?

  I have customers from all walks of life and professions. I have been at it for over 3 decades
• Describe a recent project you are fond of. How long did it take?

  Repair of a sewer odor at a corner store that several previous plumbers attempted and was unable to locate it.
• What advice would you give a customer looking to hire a provider in your area of work?

  Make sure they are licensed and ask to see it upon arrival. That’s your right as a consumer. A licensed plumber will have no issues showing. They must either have a tradesman, journeyman, or master. Apprentices are not allowed, by law, to work unsupervised by one of the 3 mentioned above
• What questions should customers think through before talking to professionals about their project?

  What needs to be done, location of the task, and pricing options