Introduction

I have been a plumber for 10+ years. I am licensed and insured. My focus is quality work. We’re a small family owned company so when you hire me you get more of a one on one experience. I have experience in both service and install work. I do residential and commercial work. We offer free estimates and reasonable prices. We provide multiple services for all your plumbing needs.

Credentials

• Background Check

  Cassandra Croce
  Completed on 7/10/2024
  

About Us

• What should the customer know about your pricing (e.g., discounts, fees)?

  We offer a senior citizen discount as well as a military discount of 15%. Our service fee during regular business hours (8 am-5 pm M-F) is $49 for residential and $75 for commercial. After hours , weekends and holidays service fee is $150 for residential and $200 for commercial. We're running two current promotions for summer: 1. Free estimates for tankless water heater installations 2. 15% off all hose spigot replacements
• What is your typical process for working with a new customer?

  Arrive at service location, ask questions and inspect issues. Explain problem(s), the plan to fix (problem), cost to fix, and how to care/ avoid problem
• What education and/or training do you have that relates to your work?

  8+ years of on the job plumbing experience
• How did you get started doing this type of work?

  I had family members in other trades. I started out as a plumbing helper. I advanced my experience, realized I was really good at what I was doing so I stayed in the trade and furthered my career. I set goals for myself to become licensed to achieve my goals of having my own plumbing company.
• What types of customers have you worked with?

  All sorts of customers. Renters, homeowners, contractors, property management companies.
• What advice would you give a customer looking to hire a provider in your area of work?

  I would advise to make sure the provider is licensed and insured. I would also advise that they make sure the provider has experience in the line of work they would be providing.
• What questions should customers think through before talking to professionals about their project?

  1. Timeline of when they want project started/ completed 2. Cost of project