Business hours

Sun 9:00 am - 5:00 pm
Mon 9:00 am - 5:00 pm
Tues 9:00 am - 12:00 pm
Wed Closed
Thurs Closed
Fri 9:00 am - 5:00 pm
Sat 9:00 am - 5:00 pm

Introduction

"At PlumbFast Plumbing LLC, we believe that reliable plumbing is not just a necessity, but a fundamental aspect of a safe, healthy, and comfortable living and working environment. Our mission is to be the go-to plumbing expert for residential and commercial clients, providing timely, efficient, and cost-effective solutions that meet their unique needs. We are committed to building a culture of excellence, accountability, and customer-centricity, where every team member is empowered to deliver exceptional service, exceed expectations, and make a positive difference in our customers’ lives.”

Credentials

• Background Check

  Thomas Autry
  Completed on 9/20/2024
  

About Us

• What should the customer know about your pricing (e.g., discounts, fees)?

  Rest assured that potential customers can expect to receive a competitive and fair price for the job they need completed. Our pricing is determined after a thorough review of the plumbing issue, ensuring that customers receive a reasonable quote for our services.
• What is your typical process for working with a new customer?

  Upon arrival, it is our standard practice to meet with the client and ensure that they feel assured they have chosen the right professional for the job. In cases where clients are unable to be present during the site visit, we will make sure to have a phone conversation with them to instill confidence in our honesty, loyalty, and commitment to treating their home with the utmost care and respect while resolving their plumbing issue.
• What education and/or training do you have that relates to your work?

  I hold a vocation in plumbing from Blue Ridge Community College in Flat Rock, North Carolina. Additionally, I earned a Bachelor of Science degree in Building Sciences from Appalachian State University in Boone, North Carolina. Plumbing runs in my family – my father has been a plumbing contractor for my entire life, and I have accumulated 25 years of experience in the plumbing industry. My grandfather also made his living as a plumber, and two of my uncles own their own plumbing companies. It's safe to say that I come from a long line of skilled and experienced plumbers.