Rustic Roots Handyman Company

Employment History Hired 8 times
Team Size 5 employees
Work Experience 15 years in business
Call-Out Fee Not yet available
Payment Method This pro accepts payments via Cash, Check, Credit card, and Zelle.
Rustic Roots Handyman Company
  • Serves Dublin, OH - 43016
  • Verified by LowCostLivin
Nearby Service
Business hours

Sun 12:00 am - 11:59 pm
Mon 12:00 am - 11:59 pm
Tues 12:00 am - 11:59 pm
Wed 12:00 am - 11:59 pm
Thurs 12:00 am - 11:59 pm
Fri 12:00 am - 11:59 pm
Sat 12:00 am - 11:59 pm

Introduction

e take pride in delivering top-notch handyman services with a focus on quality, reliability, and customer satisfaction. Here’s why we stand out from the competition: Experienced & Skilled With years of experience in the industry, we have the knowledge and expertise to handle a wide range of handyman tasks, from small repairs to larger home improvement projects. Whether it’s fixing a leaky faucet, installing new shelves, or giving your home a fresh coat of paint, we do it right the first time. Dependable & Trustworthy We know that inviting someone into your home is a big decision, which is why we’re committed to earning your trust. We show up on time, respect your space, and communicate openly throughout the process. Our reputation is built on reliability, and we treat every project as a priority.

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About Us
  • What should the customer know about your pricing (e.g., discounts, fees)?
      We believe in transparent, fair pricing with no hidden fees. Here’s what you can expect when working with us: Hourly Rates: Our rates are based on the time it takes to complete the job. We’ll provide an estimate before starting, so there are no surprises. Flat Fees for Specific Services: For certain common tasks (like installing a light fixture, repairing drywall, etc.), we offer flat-rate pricing, so you know exactly what to expect. Discounts: We offer seasonal promotions or special discounts for repeat customers and referrals. Ask us about any current offers!
  • What is your typical process for working with a new customer?
      We keep things simple and straightforward from start to finish. Here’s what you can expect when you work with us: Initial Contact: ************************************************************************. Tell us a little about your project, and we’ll be happy to discuss the details. Free Consultation/Estimate: Depending on the size and scope of your job, we’ll either provide an estimate over the phone or schedule a free consultation. We’ll ask questions to understand your needs, and we’ll take a look at the job site if necessary. Clear, Upfront Pricing: Once we understand your project, we’ll provide you with a detailed, transparent quote. This will include both labor and material costs, so there are no surprises. Scheduling the Work: Once you approve the estimate, we’ll schedule a time that works for you. We aim to be flexible and respectful of your time. On-Time Service: Our team will show up on time, ready to work. We take pride in completing jobs efficiently while maintaining high-quality standards. Job Completion & Walkthrough: After the work is completed, we’ll walk you through everything to make sure you’re completely satisfied with the results. If you have any questions or concerns, we’re happy to address them before we leave.
  • What education and/or training do you have that relates to your work?
      we take pride in our skills, knowledge, and ongoing training. Here’s what you can expect in terms of our qualifications: Certified Handyman: Our team members are trained and certified in various aspects of home repair, maintenance, and improvement. This means we adhere to industry best practices and safety standards. Specialized Trade Experience: We have hands-on experience in a wide range of trades, including plumbing, electrical work, carpentry, and painting. Many of our team members have apprenticed or worked in these fields for years, gaining practical, real-world experience. Ongoing Education: We understand that the home improvement industry is constantly evolving, so we make it a priority to stay up-to-date with new tools, techniques, and materials. We regularly attend workshops, industry seminars, and online courses to continue expanding our knowledge. Licensing and Insurance: We’re fully licensed and insured, which gives you peace of mind knowing that your property and our team are protected. We carry liability insurance and worker’s comp, and we’re always happy to provide proof of these if needed. Customer Service Training: We believe that excellent customer service is just as important as great craftsmanship. Our team is trained to communicate clearly, listen to your needs, and deliver results that exceed your expectations.
  • How did you get started doing this type of work?
      The story of how we got into the handyman business is a bit of a blend of passion and practicality. I’ve always enjoyed working with my hands, solving problems, and fixing things—whether it was helping a friend with a home project or tinkering around with repairs in my own house. Over the years, I realized that there was a real need for reliable, honest service in the home improvement space, so I decided to turn my passion into a profession. I started out doing small jobs for friends and family, and as word spread, I began to take on more projects. I quickly saw the value in providing quality, affordable, and professional work, and I knew I could make a real impact in people’s homes by solving their everyday repair and maintenance needs. With years of experience in various trades—whether it was plumbing, electrical work, or carpentry—I decided to formalize my skills and started Rustic Roots Handyman Since then, we’ve built a reputation for providing excellent service, being reliable, and treating every project with care, no matter how big or small.
  • What types of customers have you worked with?
      we work with a wide variety of customers, each with unique needs and projects. Here’s a look at the types of clients we regularly serve: Homeowners: Whether it’s a small repair, routine maintenance, or a full home renovation, homeowners trust us to handle everything from fixing leaky faucets to updating kitchens and bathrooms. We understand that your home is your sanctuary, and we treat every project with the utmost care. Real Estate Agents: We frequently partner with real estate professionals to get homes ready for sale, perform quick repairs for new buyers, or tackle inspections that need attention. Our work helps properties look their best, making a great impression on potential buyers. Property Managers & Landlords: From routine maintenance to emergency repairs, property managers and landlords rely on us to keep their rental units in top condition. We’ve worked with a variety of commercial and residential properties to keep them safe, functional, and attractive to tenants. Small Business Owners: Local businesses often call on us for everything from office repairs to small renovation projects. Whether it’s installing new fixtures, fixing broken equipment, or enhancing the overall look of a storefront, we ensure that businesses have the repairs and improvements they need to keep running smoothly. Homeowners Associations (HOAs): We’ve worked with several HOAs on community projects, including landscaping improvements, common area maintenance, and seasonal repairs. We understand the importance of keeping communities well-maintained and safe. General Contractors: Sometimes we team up with other contractors on bigger construction projects. Whether it’s helping with specialized tasks or providing additional hands during busy periods, we’re happy to collaborate to get the job done right. First-Time Homebuyers: Many of our clients are new homeowners who need help with repairs, updates, and home maintenance that comes with owning property for the first time. We guide them through the process and offer expert advice along the way.
  • Describe a recent project you are fond of. How long did it take?
      One project that stands out is a full kitchen remodel we completed for a wonderful couple in the neighborhood. They had an outdated, cramped kitchen that didn’t suit their style or needs, so they came to us looking for a complete overhaul. The project included everything from tearing down old cabinets to installing new countertops, upgrading the plumbing, and even adding custom shelving. We also replaced the flooring and installed a modern backsplash to tie it all together. Timeline: The project took about 2 weeks to complete. We set aside a full week for demo and prep work (removing old fixtures, prepping the space), and the next week was focused on installing the new features, painting, and finishing touches. We were able to keep everything on schedule, which was important to the homeowners, as they were eager to start using their new kitchen! What made this project so rewarding was how much it transformed the space. The homeowners were thrilled with the result—it was brighter, more functional, and had a fresh, modern feel. Plus, it was such a pleasure to collaborate with them on the design choices, from cabinet styles to countertop materials. Seeing the look on their faces when they saw the finished product made all the hard work worth it. It was a reminder of why we love what we do: creating spaces that not only look great but also improve the daily lives of the people who live in them.
  • What advice would you give a customer looking to hire a provider in your area of work?
      When you’re looking to hire a handyman, it’s important to keep a few key things in mind to ensure you’re getting quality service, reliability, and good value. Here are some tips for finding the right provider for your needs: Check for Proper Licensing & Insurance: Make sure the handyman is licensed (if required in your area) and carries liability insurance. This protects both you and the professional in case of accidents or damage during the job. Look for Experience & Specialization: A handyman should have experience in a variety of tasks, but also look for someone who has specific knowledge or expertise related to your needs (e.g., plumbing, electrical, carpentry). Experienced professionals will get the job done right the first time, saving you both time and money in the long run. Get Clear, Written Estimates: Avoid surprises by asking for a written estimate upfront. A reputable handyman will give you a detailed quote that includes both labor and material costs. This helps you understand exactly what you’re paying for and ensures there are no hidden fees later on. Ask for References or Reviews: Word of mouth goes a long way. Ask your handyman for references or check online reviews (like Google or Yelp) to see what past customers have to say. A good reputation is earned through consistent, high-quality work. Ensure Good Communication: You want someone who listens to your needs and communicates clearly throughout the process. A good handyman will keep you updated on the project’s progress and let you know if there are any changes or additional costs before proceeding. Trust Your Gut: This is one of the most important pieces of advice. If something doesn’t feel right—whether it’s the price, the professionalism, or the level of communication—don’t be afraid to look elsewhere. Your home and your peace of mind are too important to settle for anything less than the best. Build a Long-Term Relationship: If you find a great handyman, keep them in mind for future projects. Building a relationship with a trusted professional can save you time and stress down the road, and you’ll know exactly who to call when you need help.
  • What questions should customers think through before talking to professionals about their project?
      What’s the Scope of the Project? Are you looking for a quick fix, or is this a larger, long-term project? What specific tasks or repairs need to be done? Make a list of everything that needs attention, so the handyman can assess the work accurately. What’s Your Budget? Do you have a set budget in mind for the project? Be prepared to discuss how much you’re willing to spend, but also keep in mind that quality work may sometimes come at a slightly higher price. It’s important to balance affordability with craftsmanship. Do You Have a Deadline? Is this a time-sensitive project? For example, are you planning to sell your home, or do you need something fixed urgently? Knowing your timeline helps the handyman determine whether they can meet your needs and plan their schedule accordingly. What Materials Do You Want to Use? Have you thought about what materials (e.g., paint, flooring, fixtures) you’d like to use? If you're unsure, ask the handyman for recommendations based on your budget and the scope of work. They can often help you select cost-effective and high-quality options. Do You Need Help with Design or Ideas? Are you looking for someone to follow a specific design plan, or do you need help brainstorming solutions and ideas? If you’re unsure about what you want, look for a handyman who is flexible and can offer suggestions based on their expertise. What’s the Condition of the Space? Are there any underlying issues (e.g., water damage, structural problems) that need to be addressed before the work begins? Be honest about the condition of your home or space so the professional can give you an accurate estimate. Sometimes issues can be uncovered during the job, but it’s helpful to know as much as possible upfront. Do You Have Any Questions About the Process? Don’t be afraid to ask the handyman about their process, experience, or any concerns you might have. Clear communication from the start ensures there are no surprises along the way and that everyone is on the same page.
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