Business hours

Sun Closed
Mon 9:00 am - 3:00 pm
Tues 12:00 pm - 2:00 pm
Wed 9:00 am - 3:00 pm
Thurs 9:00 am - 3:00 pm
Fri Closed
Sat Closed

Introduction

Our focus is on quality and pride in all we do, we have over 45 years of combined experience! We will provide you with the best possible options to help you solve your plumbing problems.

Credentials

• License

  License Holder: Stephen Soyden
  License Type: Plumber – Master (NH)
  License number: #174688
  License verified on 6/22/2024
  Valid through 10/5/2025
  Verify license
  
• Background Check

  Stephen Soyden
  Completed on 3/23/2022
  

About Us

• What should the customer know about your pricing (e.g., discounts, fees)?

  We will provide you with as many options as we can pending your situation, and you choose which option you want. We will give you our professional recommendation, and answer any question you may have on the options given. Our pricing is an upfront flat rate for each option given, this protects you from any hidden surprises or not having Material on hand, and havig to go to a supply house, the price given for that option to be completed is the PRICE.
• What is your typical process for working with a new customer?

  We will communicate as much as possible, either by phone, emails, texting, whichever is more convenient, and we can set up a time to come out and visit the property, and look over the scope of the work that needs to be done. We will then provide you with as many options as we can to solve your issue at hand. You choose the option you want! If the materials are available we will provide the service right then and there for you.
• What education and/or training do you have that relates to your work?

  We are fully licensed professionals in NH and MA for both Plumbing and Gas services. We are on top of our continuing education classes to uphold our licensing by the state.
• What types of customers have you worked with?

  We have experience working with Residential homeowners, Landlords, Commercial property owners, Property management companies, House flippers, and Contractors
• Describe a recent project you are fond of. How long did it take?

  We had a no hot water call recently, It was a 7 year old 40 gallon electric water heater. We were able to show up same day, troubleshoot the issues, and provide the customer with multiple repair options available as well as a replacement option. All of our options were written up clearly explaining exactly what will be done for each task, and our professional recommendations and opinions on each option. We explained that the statistical average life of a water heater in NH is approximately 10-12 years, and your water heater is only 7 yrs old, so a repair option is completely acceptable opposed to replacing the tank. This customer chose to just replace the tank, since they have had, a bad experience in the past with a tank leaking at 8 years and damaging their property. We were able to call our supply house and locate a tank that would fit their closet dimensions, and we had them back up in running within 4 hours.
• What advice would you give a customer looking to hire a provider in your area of work?

  Please make sure the professional is properly Licensed and insured, with experience. Have them show you pictures of their work, so you can see the quality they will provide you.
• What questions should customers think through before talking to professionals about their project?

  Customers should have a good idea on a "timeframe" of when they are wanting to complete a project. If their project needs, proper permits and inspections and approvals from their, town, city and or State. Product information, with specifications, availability and approval, and warranties if they are providing the product to be installed.