Introduction

Our history has a unique journey that laid a foundation for the strongest brand within the industry. In 1999, our name and phone number was secured, leading to the well-known "Our Name is Our Number!" slogan. In 2010, Mark Collins joined our brand as a franchisee and then in April 2015, they purchased our brand and created the foundation needed to grow into a household name throughout the country. Today, our locations can be found across the US, and our franchisees strive to make us the highest-quality brand in the industry through honesty and integrity, professionalism, and craftsmanship. Our teams achieve this by doing what they say they will, always telling the truth, training their team members to always conduct themselves in a professional manner, and only utilizing skilled craftsmen within the industry.

Credentials

• Background Check

  Krishna Sanga
  Completed on 10/30/2024
  

About Us

• What should the customer know about your pricing (e.g., discounts, fees)?

  We price by the job, not by the hour, so it’s important for one of our licensed technicians to be able to assess your problem in the home before providing any type of pricing for jobs. We will not up-charge services for nights, weekends, or holidays.
• What is your typical process for working with a new customer?

  Our goal is to make booking your appointment easy! Our friendly staff is ready to help you. We know your time is valuable so we want to make sure that you do not have to wait on us. So, prior to our arrival you will receive a text message from us that your 1-800-Plumber +Air professional is en route to your home. Prior to beginning any work, we will take the extra steps to protect your home. It is also important that when the work is complete, our work area is cleaner than when we found it. Our team will take great care of your home while working onsite.
• What education and/or training do you have that relates to your work?

  1-800-Plumber +Air only utilizes licensed and highly trained technicians to come to your home or office to ensure that your job gets done right the first time. Rest assured that our professionals will thoroughly explain what work needs to be performed and always give you pricing before any work is performed. Taking care of your home is our top priority. Prior to beginning any work, we will take the extra steps to protect your home. It is also important that when the work is complete, our work area is cleaner than when we found it. Our team will take great care of your home while working onsite.
• What advice would you give a customer looking to hire a provider in your area of work?

  When choosing a plumbing or HVAC business, it is important to find one who has the proper qualifications and experience. It is also important to find one you feel comfortable with.
• What questions should customers think through before talking to professionals about their project?

  Does he or she have experience with the plumbing or HVAC problem you have? Does the price include parts and labor? Is This a Flat or Hourly Rate? When Should I Pay You? Do You Clean Up Your Messes?