Business hours

Sun 6:00 am - 11:59 pm
Mon 6:00 am - 11:59 pm
Tues 6:00 am - 11:59 pm
Wed 6:00 am - 11:59 pm
Thurs 6:00 am - 11:59 pm
Fri 6:00 am - 11:59 pm
Sat 6:00 am - 11:59 pm

Introduction

Need a plumbing pipe repair? Air conditioning or heat repair? You're gonna love these people! With Morris-Jenkins, you get quality service from true Plumbing & HVAC professionals who take care of your needs quickly, get it right the FIRST time, and also treat you like FAMILY! Morris-Jenkins is a family-owned and operated company established in Charlotte in 1958. And everything we do revolves around our customers. Today Morris-Jenkins is the largest provider of air conditioning, heating, and plumbing services in the region. But we haven't outgrown our small town beginnings. We love people, and we hire employees who love people. Our mission is to make it easier for customers to do business with us. We believe in giving our customers a high quality, effortless home service experience. That's why we provide everything you could want from an HVAC and Plumbing Company... - Talk to a local person, not a machine - Quick, same-day service - Appointment times that are convenient for you - Never pay extra for late-night or weekend service We don't cut corners. The right thing to do is always the right thing to do. The little things matter!

Credentials

• License

  License Holder: Casey Welch
  License Type: Plumber (NC)
  License number: #31582
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• License

  License Holder: Casey Welch
  License Type: HVAC Contractor (NC)
  License number: #33654
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• Background Check

  Casey Welch
  Completed on 2/23/2022
  

About Us

• What should the customer know about your pricing (e.g., discounts, fees)?

  Whether you have a problem with your heating, air conditioning, or plumbing, a diagnosis is $89. We are currently running a special with plumbing, so if you decide to go with our repairs after we arrive, we’ll WAIVE the plumbing diagnostic fee as a courtesy to our Thumbtack customers! We also offer a 5% discount for seniors and veterans! Every time we go out on a call, the situation is going to be a little different from other calls. Pricing determines on the parts and labor needed for the repair. For more information, please reach out to us!
• What is your typical process for working with a new customer?

  We need to speak with the homeowner to set up an account, and then we'll send a professional out to the home to evaluate what needs to be done. The professional will then go over options and pricing putting you in control, and will never start any work without your permission!
• What education and/or training do you have that relates to your work?

  All our field technicians are properly trained. We have a state of the art learning lab on site at our head quarters, where all field personnel receive ongoing training from seasoned, experienced professionals.
• How did you get started doing this type of work?

  Mr. Jenkins bought Morris Heating and Air from Luther Morris in 1990 and continued to grow the business as Morris-Jenkins Heating and Air Conditioning. He added core values of Honesty, Integrity, Fairness, and Respect and employed our purpose -- to make it easy for our customers to do business with us. We also added a full service Plumbing department in 2016!
• What types of customers have you worked with?

  We have worked with tons of different customers over the years! We specialize in residential service and do not work on commercial systems or properties.
• Describe a recent project you are fond of. How long did it take?

  Too many to choose from! 🙂 We're completing projects every day - take a look at our reviews to hear from our customers about recent jobs we've completed.
• What advice would you give a customer looking to hire a provider in your area of work?

  Make sure that you are confident in the professional's training and support. You want to pick a professional who will stand behind their work.
• What questions should customers think through before talking to professionals about their project?

  It depends on the project - but choosing someone you feel comfortable working with, who is willing to answer your questions (in a way that is easy to understand when you aren't in the industry) is a must!