Introduction

We offer Financing! Welcome to Smile Plumbing – Where Plumbing Meets a Whole Lot of Heart! Hi, I’m Sean Verzi, the proud owner of Smile Plumbing, based right here in Boise! Plumbing has been in my blood since I was 15 years old, working alongside my dad and learning what it takes to do the job right. Since starting Smile Plumbing, my mission has been simple: to bring a smile to every customer, every time. Here’s what makes us different: Work You Can Trust: We’ve mastered the art of fixing plumbing issues so you can get back to enjoying your home stress-free. From minor leaks to major overhauls, we treat every job like it’s for our own family. The Best Team in Town: Our team loves what they do, and it shows. We’ve built a work culture where people feel heard, appreciated, and empowered to grow. Happy plumbers = happy customers! No Upselling, Just Solutions: Sick of contractors who push expensive fixes you don’t need? So are we. At Smile Plumbing, we focus on your needs, offering honest recommendations that fit your budget. Quality that Lasts: Whether we’re installing new piping or tuning up your water heater, you can count on top-notch work that stands the test of time. Our values go beyond wrenches and pipes. We’re about creating a company that’s good for our employees, our customers, and our community. With great pay, benefits, and an unbeatable work ethic, we’re redefining what it means to be a plumbing company. Ready to see why homeowners are raving about Smile Plumbing? Let’s tackle that plumbing issue together – and leave you smiling by the end of it!

Credentials

• License

  License Holder: Sean Verzi
  License Type: Plumbing Contractor (ID)
  License number: #050302
  License verified on 12/5/2024
  Valid through 11/30/2026
  Verify license
  
• Background Check

  Sean Verzi
  Completed on 12/3/2024
  

About Us

• What should the customer know about your pricing (e.g., discounts, fees)?

  At Smile Plumbing, we pride ourselves on offering upfront pricing for all our services. Before any work begins, you'll receive a detailed estimate that you can review and approve, ensuring there are no surprise charges. This transparency gives you peace of mind and control over your plumbing needs. We also show our appreciation to those who serve with a 5% discount for First Responders, Veterans, and Military personnel. Additionally, our Yearly Membership Program provides incredible value with exclusive benefits: 15% Off Plumbing Repairs: Keep your plumbing in top condition with an automatic 15% discount on all repair services. 5% Off Plumbing Installations: Save on new fixtures, appliances, and systems with a 5% discount on all installations. Exclusive Member-Only Promotions: Take advantage of special offers and discounts available only to members. No Plumbing Repair Diagnostic Fee: Avoid the standard diagnostic fee, saving money with every service call. Priority Scheduling: Get faster response times with priority service for urgent repairs or installations. Our goal is to provide transparent, affordable, and high-quality plumbing services for every homeowner. Contact us today to learn more about our pricing, discounts, or membership program!
• What is your typical process for working with a new customer?

  Our typical process for working with a new customer is designed to be seamless and stress-free: 1. Gathering Information: When you contact us, we’ll ask for a few basic details, such as your name, phone number, address, email, and a description of your plumbing needs. This helps us prepare to serve you better. 2. Scheduling an Appointment: Once we have your information, we’ll schedule an appointment for one of our skilled technicians to come to your home at a time that works best for you. 3. Diagnosis and Options: Our technician will assess the plumbing issue, diagnose the problem, and provide you with clear options to choose from. You’ll know exactly what work needs to be done and the associated costs upfront. 4. Professional Plumbing Work: Once you approve the work, we’ll perform the repair or installation to the highest professional standards, ensuring your plumbing system is functioning perfectly. 5. Payment and Wrap-Up: After the job is complete, we collect payment and leave your home as clean as we found it. Our goal is to make the process smooth, transparent, and professional, giving you confidence in the service you receive. If you’re ready to book an appointment, give us a call today!
• What education and/or training do you have that relates to your work?

  At Smile Plumbing, we prioritize expertise and professionalism in everything we do. We always send fully licensed and experienced technicians to your home to ensure the highest quality of service. Each technician has undergone extensive education and training in plumbing systems, diagnostics, and repairs. Our team is committed to continuous learning, with regular training to stay up-to-date on the latest techniques, tools, and best practices. This dedication allows us to consistently improve and deliver the highest level of customer service and plumbing work. When you choose Smile Plumbing, you can trust that your plumbing needs are handled by skilled professionals who are passionate about their craft and focused on your satisfaction.
• How did you get started doing this type of work?

  I started plumbing at the age of 15, working alongside my dad on various plumbing jobs. Those early experiences taught me the value of hard work and craftsmanship. At 19, I officially entered the plumbing trade and attended a four-year plumbing trade school, where I honed my skills and gained in-depth knowledge of the industry. By the age of 22, I earned my journeyman plumber license, solidifying my expertise. Over the years, I’ve built a deep passion for solving plumbing challenges and providing exceptional service to customers. This hands-on experience and formal training laid the foundation for me to start Smile Plumbing, where I strive to deliver the best possible service and create lasting relationships with homeowners. Plumbing isn’t just my career—it’s a craft I’ve dedicated my life to mastering.
• What types of customers have you worked with?

  At Smile Plumbing, we work with all types of customers! From homeowners in need of urgent repairs to those planning upgrades or installations, we’ve helped customers with a wide range of plumbing needs. Whether it’s a single fixture repair, a whole-home repiping project, or installing a modern tankless water heater, we’re experienced in providing solutions for every situation. No matter the size or scope of the job, our focus remains the same: delivering professional, reliable, and friendly service to each and every customer. We’re here to make your plumbing experience stress-free and ensure your system is working perfectly!
• Describe a recent project you are fond of. How long did it take?

  One recent project I’m particularly fond of involved a customer with a leaking water heater. They were understandably stressed about the situation, as replacing a water heater can be a significant expense. I was able to quickly replace the water heater with a new, efficient model to restore their hot water supply. To make the process easier for them, I offered financing options, which helped make the purchase more affordable. Knowing that I was able to solve their problem and make their day a little brighter brought a smile to my face. The entire job took about half a day, and it was incredibly rewarding to see the relief and gratitude on the customer’s face. Moments like this are why I love what I do!
• What advice would you give a customer looking to hire a provider in your area of work?

  When looking to hire a plumbing provider, here’s some important advice to ensure you choose the best professional for the job: 1. Verify Licensing and Experience: Make sure the company sends out fully licensed journeyman plumbers with real-world experience. Skilled technicians are essential for high-quality work and accurate problem-solving. 2. Check Licensing, Bonding, and Insurance: Ensure the company is licensed, bonded, and insured. This protects you as the homeowner and guarantees the work meets professional standards. 3. Ensure Background Checks: Verify that the company hires background-checked employees for your peace of mind and safety. You deserve to feel secure about who is working in your home. 4. Look for a Guarantee: A reputable company should offer a 100% money-back guarantee. This demonstrates their confidence in their work and commitment to customer satisfaction. 5. Respect for Your Home: Choose a provider that takes care of your home during plumbing work by using protective materials like drop cloths and shoe covers. They should leave your space as clean as they found it. By following these tips, you can confidently hire a professional, trustworthy plumbing company that prioritizes your home, safety, and satisfaction.
• What questions should customers think through before talking to professionals about their project?

  Before talking to a professional about your plumbing project, consider the following questions: What Kind of Service Experience Do You Want? Think about what’s important to you in a plumbing company—transparent pricing, clear communication, respect for your home, guarantees, or all the above. A company that aligns with your expectations will provide a better overall experience. What Plumbing Project(s) Do You Need or Want? Identify the specific issues you’re facing or the upgrades you’re interested in, such as repairs, installations, or maintenance. Having a clear idea of your goals helps ensure the professional can address your needs effectively. Do You Have Questions or Concerns? Consider any questions you may have about the process, costs, or timeline. Don’t hesitate to share your concerns or ask for advice. If you’re unsure or need help thinking through these questions, feel free to call us! At Smile Plumbing, we’re here to listen, guide you through your options, and ensure your plumbing project is handled with care and professionalism.