Introduction

We offer garage service and installation at fair prices. We are dedicated to customer service. I like solving the many different problems i run into. I enjoy meeting new customers and like the relief and satisfaction they get from a problem we fixed.

Credentials

• Background Check

  Donald Winchell
  Completed on 1/9/2023
  

About Us

• What should the customer know about your pricing (e.g., discounts, fees)?

  I offer free estimates but its difficult to give stamdard pricing without diagnosing problem or speaking with customer about their preferences.
• What is your typical process for working with a new customer?

  Usually starts with communicating via phone or email. I like to get an idea of problem they are having or if they are looking for a new door, to get idea of their preferences. Then i schedule time to look at it. If we agree to price then i usually fix door right then.
• What education and/or training do you have that relates to your work?

  I've been through a 2 week training course and another 2 week hands on. Also I have 3 years experience working on doors. Before that worked around projects that complimented my expereience like carpentry.
• How did you get started doing this type of work?

  I started working for a friend and found I really liked the work.
• What types of customers have you worked with?

  I've worked with all types. Professionals who had broken springs and need to get to work but car is trapped in garage. Families who needed a new door because door came off track and became a safety hasard.
• Describe a recent project you are fond of. How long did it take?

  Converting carport into a garage. It took 2 days but well worth it.
• What advice would you give a customer looking to hire a provider in your area of work?

  Be careful over paying for service. I know companies charging 600 to change springs. Customer shouldnt ever spend over 250 for set of springs.
• What questions should customers think through before talking to professionals about their project?

  Is door off balance? How old is the door? Will door go up and down at all?