Introduction

We have over 30 years of experience servicing the Central Connecticut area with all things plumbing,heating, air conditioning, hot water and ductwork/ventilation. Feel free to call our office with any questions.

Credentials

• Background Check

  William Fontaine
  Completed on 2/27/2024
  

About Us

• What should the customer know about your pricing (e.g., discounts, fees)?

  We are fair, honest and up front about all our pricing. We don’t offer fake discounts off of marked up prices. We do offer low maintenance rates to our service agreement customers.
• What is your typical process for working with a new customer?

  We desire to meet and build a lasting relationship with all our customers. We don’t just install and run away. We hope to be your service provider for life.
• What education and/or training do you have that relates to your work?

  We have all the state requirements for all of our licenses as well as continued factory and in house training on a regular basis.
• How did you get started doing this type of work?

  Started at the age of 18 Took over family business at 30. Running business since 2006.
• What types of customers have you worked with?

  We desire customers who value the importance of an honest contractor who does what they say they’re going to do.
• Describe a recent project you are fond of. How long did it take?

  All of our jobs are treated as though our futures depend on it. Because it does.
• What advice would you give a customer looking to hire a provider in your area of work?

  Trust your gut instincts on contractors. Many of them are going to leave you wanting.
• What questions should customers think through before talking to professionals about their project?

  A good contractor will walk you through the proper questions. All you need is a willingness to be honest about what you want to achieve.