Introduction

First Choice Roofing and Services is a trusted roofing company dedicated to providing high-quality roof repair and installation solutions. With a commitment to reliability and customer satisfaction, they use top-grade materials and skilled craftsmanship to ensure long-lasting results for every project. Whether it’s a minor repair or a full roof replacement, First Choice Roofing and Services delivers prompt, professional service tailored to meet each client’s needs and protect their home or business.

Credentials

• Background Check

  Jonathon Santiago
  Completed on 11/14/2024
  

About Us

• What should the customer know about your pricing (e.g., discounts, fees)?

  In addition to our top-notch roofing services, we are also a high-end roofing material distributor. This unique advantage allows us to pass significant material savings directly to our customers. We’re confident that we can not only meet your expectations but also beat your current quote—without compromising on quality.
• What is your typical process for working with a new customer?

  Our process is designed to ensure a seamless and stress-free experience: Initial Consultation – We start by understanding your needs, preferences, and project details during an in-depth consultation. Site Assessment – If applicable, we conduct a thorough on-site evaluation to assess the scope of work and take accurate measurements. Detailed Proposal – We provide you with a transparent and detailed proposal, including material options, pricing, and timelines. Approval & Planning – Once approved, we finalize the plan, schedule the project, and order the necessary materials. Execution – Our experienced team gets to work, ensuring top-notch quality, attention to detail, and regular updates throughout the project. Completion & Follow-Up – After completing the project, we conduct a final walkthrough to ensure everything meets your expectations. We’re always here to address any questions or follow-up needs. Your satisfaction is our priority at every step of the process!
• What types of customers have you worked with?

  We’ve had the privilege of working with a diverse range of customers, including: Homeowners: Assisting with everything from roof repairs to complete replacements, ensuring durable and aesthetically pleasing results. Contractors & Builders: Partnering with industry professionals to provide high-quality materials and reliable service for residential and commercial projects. Business Owners: Offering tailored roofing solutions for offices, retail spaces, and other commercial properties. Property Managers: Helping maintain and upgrade roofing systems for multi-family residences and rental properties. Architects & Designers: Collaborating to supply premium roofing materials that align with their vision and specifications. No matter the size or scope of the project, we’re dedicated to delivering exceptional service and results tailored to each customer’s unique needs.
• What advice would you give a customer looking to hire a provider in your area of work?

  When hiring a roofing provider, here are some key tips to ensure you make the best choice: Check Credentials: Verify that the provider is licensed, insured, and bonded to protect yourself and your property. Ask for References: A reputable provider will be happy to share testimonials or examples of their past work. Review Material Options: Make sure the provider offers high-quality materials that fit your budget and aesthetic preferences.
• What questions should customers think through before talking to professionals about their project?

  To make the most of your consultation with a roofing professional, consider the following questions: What is the scope of your project? Are you looking for a repair, replacement, or a new roof installation? What is your budget? Have you set a budget range for the project, including materials and labor? What are your material preferences? Do you have a specific type of roofing material in mind (e.g., shingles, metal, tile), or are you open to recommendations? What is your timeline? Do you need the project completed by a specific date? What challenges or concerns do you foresee? Are there existing roof issues, such as leaks or damage, that need immediate attention? What level of warranty or maintenance plan do you prefer? Are you looking for long-term protection or routine upkeep options? Are there aesthetic considerations? Do you have specific color or style preferences that need to match your home’s design? Have you checked local regulations? Are there homeowner association rules or building codes that need to be considered? Thinking through these questions in advance can help ensure a productive conversation and lead to a solution tailored to your needs.