Business hours

Sun Closed
Mon 8:00 am - 5:00 pm
Tues 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thurs 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 5:00 pm

Introduction

Guardian Plumbers is a dedicated team of plumbing professionals committed to ensuring the well-being and safety of homes and businesses. Based on a foundation of trust and integrity, we prioritize the needs of our community by delivering top-notch plumbing services to Riverside, Temecula and San Diego regions. Serving others first, we strive to provide reliable solutions, foster lasting relationships, and contribute positively to the communities we serve.

Credentials

• License

  License Holder: Kristen Black
  License Type: C36 – Plumbing Contractor (CA)
  License number: #972605
  License verified on 6/22/2024
  Valid through 6/1/2026
  Verify license
  
• Background Check

  Kristen Black
  Completed on 4/4/2024
  

About Us

• What should the customer know about your pricing (e.g., discounts, fees)?

  Guardian Plumbers offers free onsite estimates. Every situation is different, and therefor our technicians will come out and do a thorough evaluation to provide the customer with options and pricing tailored to their needs. Guardian Plumbers does not charge an hourly rate, we charge by the job. Meaning, that whatever price you're quoted, that's what you'll pay. We don’t rush our plumbing technicians, because we want them to get the job done right, whether that repair takes them a little longer on certain jobs we won't charge you anything extra. Lastly, Guardian Plumbers offers 100% satisfaction guaranteed.
• What is your typical process for working with a new customer?

  Our process at Guardian Plumbers involves first understanding the customer's needs, assessing the plumbing situation, and providing transparent communication about solutions and pricing. We aim to establish trust and ensure customer satisfaction throughout the entire service experience.
• What education and/or training do you have that relates to your work?

  At Guardian Plumbers, our team undergoes rigorous training and education in plumbing techniques, safety protocols, and customer service. Our plumbers are certified and equipped with the latest knowledge and tools to handle a wide range of plumbing issues efficiently and effectively. Additionally, ongoing training ensures that our team stays updated with the latest industry standards and practices.
• What types of customers have you worked with?

  At Guardian Plumbers, we've had the privilege of working with a diverse range of customers, including homeowners, property managers, businesses, and contractors. We tailor our services to meet the specific needs of each customer, whether it's a residential repair, commercial installation, or industrial plumbing project.
• Describe a recent project you are fond of. How long did it take?

  Recently, we were called out to a customer's home that had a pipe leak, after discussing the repair options with the customer, they decided to move forward with a whole home re-pipe. The project involved replacing the aging pipes in their home to improve water flow and prevent future leaks. Our team efficiently coordinated the installation, ensuring minimal disruption to the customer's daily routine. By utilizing our expertise and strategic planning, we completed the repiping swiftly and effectively within one day, providing the customer with reliable plumbing for years to come.
• What advice would you give a customer looking to hire a provider in your area of work?

  When looking to hire a plumber, we advise customers to prioritize reliability, expertise, and transparency. It's essential to research the company's reputation, read reviews, and inquire about their experience and qualifications. Additionally, ask for transparent pricing and a detailed explanation of the services they offer. Lastly, ensure the provider offers clear communication and excellent customer service to guarantee a smooth and satisfactory experience.
• What questions should customers think through before talking to professionals about their project?

  Before discussing a plumbing project with a professional, customers should consider several questions such as: 1. What specific issues or goals do they want to address with the project? 2. What is their budget for the project? 3. Are there any specific timelines or deadlines they need to meet? 4. Do they have any preferences or requirements for materials or equipment?5. Have they researched any potential solutions or options beforehand? 6. Are there any existing plumbing or structural considerations that may impact the project? 7. What level of involvement or communication do they expect throughout the process? 8. Are there any potential obstacles or challenges that they foresee?