Introduction

Trusted Water Systems is a family owned water heater and filtration business that services all of San Diego. We pride ourselves on exceptional service, quality products and expert installation. We specialize in residential tankless water heater, traditional water heater, and filtration system installations.

Credentials

• License

  License Holder: Jacob Mcgrew
  License Type: C36 – Plumbing Contractor (CA)
  License number: #1087368
  License verified on 1/17/2025
  Valid through 2/28/2026
  Verify license
  
• Background Check

  Jacob Mcgrew
  Completed on 8/7/2023
  

About Us

• What should the customer know about your pricing (e.g., discounts, fees)?

  All prices are for cash/check/zelle payments and include parts, labor, and tax. All card payments are subject to a 4% processing fee.
• What education and/or training do you have that relates to your work?

  I am a licensed C-36 plumbing contractor and i have been doing this type of work for 15+ years.
• How did you get started doing this type of work?

  I got started doing water heaters many years ago at a company that we wont name and I worked there for a few years. I learned a lot, self taught. Then I was hired on at another company where i worked for quite few more years until i decided to start my own business.
• What types of customers have you worked with?

  I have worked with 1000’s of customers so needless to say I have worked with every type of customer.
• Describe a recent project you are fond of. How long did it take?

  How can i pick just one? I am fond of every one equally. Most projects are completed in one day.
• What advice would you give a customer looking to hire a provider in your area of work?

  Hire a company that specializes in what you are looking for. A jack of all trades is a master of none. Larger companies have big overhead and that transfers into their pricing. Smaller hungry companies will often give a higher value install with the same quality parts for less. Make sure if you are getting bids for a job that you are comparing apples to apples. A lower price could translate into problems down the road if corners are cut. Know what you are paying for.
• What questions should customers think through before talking to professionals about their project?

  What's most important to me: quality, speed, cost, or something else? Understanding my priorities will help guide the professional's approach.