Business hours

Sun 12:00 am - 11:59 pm
Mon 12:00 am - 11:59 pm
Tues 12:00 am - 11:59 pm
Wed 12:00 am - 11:59 pm
Thurs 12:00 am - 11:59 pm
Fri 12:00 am - 11:59 pm
Sat 12:00 am - 11:59 pm

Introduction

With over 13 years of experience in home services, we’ve built a reputation for professionalism, expertise, and trustworthiness. Our team is fully licensed and trained, ensuring we stay up-to-date on the latest plumbing technologies and best practices. We pride ourselves on transparent pricing, providing clear estimates with no hidden fees, so you always know what to expect. At RetroFlow Plumbing, we treat every job—big or small—with the utmost care, ensuring your plumbing needs are met efficiently and with top-notch craftsmanship. Whether it’s a routine maintenance task, a complex installation, or an emergency repair, we’re committed to providing excellent service and lasting solutions. Trust us to get the job done right the first time!

Credentials

• Background Check

  Angelina Fletcher
  Completed on 2/3/2025
  

About Us

• What should the customer know about your pricing (e.g., discounts, fees)?

  We provide upfront estimates with no hidden fees, ensuring you know exactly what to expect. Our pricing is competitive and reflects the quality of workmanship and materials we use. We also offer discounts for seniors, military members, and repeat customers. While some jobs have a flat rate, others may vary based on complexity, materials, and labor. If additional work is needed beyond the initial estimate, we always communicate it first.
• What is your typical process for working with a new customer?

  First, we start with a consultation—either over the phone or in person—to understand your plumbing needs. We then provide a clear, upfront estimate with no hidden fees. Once approved, we schedule a convenient time for the job. Our team arrives on time, completes the work efficiently, and ensures everything meets safety and quality standards. After the job is done, we walk you through the work completed and answer any questions. Your satisfaction is our priority, and we’re always here for any follow-up needs! Contact us today to get started!
• What education and/or training do you have that relates to your work?

  Our team is fully licensed and trained in the latest plumbing techniques, building codes, and safety standards. We have completed industry-certified apprenticeship programs and ongoing training to stay up to date with modern plumbing technologies, including tankless water heaters, repiping, and advanced leak detection. With extensive experience in both residential and commercial plumbing, we ensure high-quality workmanship and reliable solutions for every customer. Your home deserves expert care—trust RetroFlow Plumbing for the job!
• How did you get started doing this type of work?

  With 13 years of experience in home service-based businesses, we began by learning the fundamentals through apprenticeship and working alongside skilled professionals. Over time, our expertise grew, and we developed a reputation for quality workmanship, reliability, and customer satisfaction. This passion led to the creation of RetroFlow Plumbing, where we take pride in providing honest, high-quality plumbing solutions for homes and businesses. Plumbing isn’t just our job—it’s our craft, and we’re here to serve our community with the best service possible!
• What types of customers have you worked with?

  We serve both residential and commercial customers, from homeowners in need of routine plumbing maintenance to businesses requiring complex installations and repairs. Our expertise also extends to high-end residential properties, having worked with several celebrities and luxury home owners who value quality, efficiency, and discretion. No matter the size or scope of the project, we treat each client with the same level of professionalism and commitment to exceptional service. Every customer is important to us, and we’re proud to deliver top-notch plumbing solutions to a wide variety of needs!
• Describe a recent project you are fond of. How long did it take?

  We recently completed a comprehensive plumbing upgrade for a homeowner, which involved replacing their traditional water heater with a high-efficiency tankless model, as well as installing a whole-home water filtration system. This project required rerouting both plumbing and gas lines to accommodate the tankless unit, ensuring compliance with all safety codes and maximizing performance. Additionally, the filtration system was carefully integrated to ensure optimal water quality throughout the home. The project was completed in 2 days, including system testing and customer walkthroughs. The homeowner was extremely pleased with the enhanced energy efficiency, the endless hot water supply, and the improved water quality in their home. It was a great example of how we can combine modern solutions to improve both comfort and sustainability for our clients.
• What advice would you give a customer looking to hire a provider in your area of work?

  First, make sure they are fully licensed and insured, which guarantees they meet local standards and can cover any issues that may arise. Check for experience, especially with the specific services you need, like tankless water heaters or whole-home filtration systems. A reputable provider should also offer transparent pricing, with upfront estimates and no hidden fees. Don’t hesitate to ask for references or read reviews—reliable feedback from past customers can give you peace of mind. Finally, choose a provider who is committed to communication and customer satisfaction. You want someone who listens to your needs, answers your questions, and ensures the job is done right. At RetroFlow Plumbing, we prioritize all of these, so you can trust us to get the job done right the first time!
• What questions should customers think through before talking to professionals about their project?

  1. What is the exact issue or project you need help with? – Have a clear understanding of the problem or the upgrade you’re looking for, whether it’s a water heater replacement, pipe repair, or installation of new systems. 2. What is your budget? – Know your price range. This helps professionals offer solutions within your means and avoid any surprises during the job. 3. What are your long-term goals? – Are you looking for energy-efficient upgrades or solutions that’ll save you money in the long run, like tankless water heaters or water filtration systems? 4. What’s your timeline? – Consider how soon you need the work done. Some projects may require more time to complete, especially if parts need to be ordered or specialized work is involved. 5. Have you experienced any recurring issues? – If the plumbing problem is ongoing, provide the professional with details about past repairs or recurring issues to help them diagnose the problem more efficiently.