Introduction

Hello my name is Terry I’m owner of Stop Leak Mait and Drains we’re here to give you 5 star service for a reasonable price we wanna help solve your problem and make you family, your our main concern cheapest in NWA I do travel further outside Arkansas but service fee is not waived but at a discount for first time customers and repeat customers I’ll take my time and listen to you and will figure it out together

Credentials

• Background Check

  Terry Gray
  Completed on 1/4/2024
  

About Us

• What should the customer know about your pricing (e.g., discounts, fees)?

  I give options so the customer has a chance to chose what route they wanna go and I always keep my pricing fair
• What is your typical process for working with a new customer?

  Free home inspections to let the customer know what’s good and what’s gonna need attention I like to build a bond with my customers they are considered family here
• What education and/or training do you have that relates to your work?

  I have 26yrs of training in the plumbing field that includes residential and commercial
• How did you get started doing this type of work?

  I started at 18 as just a simple drain cleaner and desired to learn more and got trained in the rest until I sprouted my own roots in this trade and grew
• What types of customers have you worked with?

  Surprisingly pretty respectful customers most keep me in there phone book I’ve had a couple of rotten apples but my smile stays the same
• Describe a recent project you are fond of. How long did it take?

  Wouldn’t say a project but just doing a simple home inspection and taking my time with a certain customer that ended up catching a issue that could of gotten bad
• What advice would you give a customer looking to hire a provider in your area of work?

  Are they patient with you do they take the time to listen to what’s going on or are they in a rush to get your money patients and understanding I’d pick you get the best experiences
• What questions should customers think through before talking to professionals about their project?

  Don’t think you have to settle for a high dollar p technician to get the job done right cause I’m not a high dollar guy and I’ve fixed the 1000 dollar guys problems they have left behind