Introduction

At SOS Locksmith, we understand how stressful lockouts and security issues can be. That’s why we’re here to provide fast, reliable, and affordable locksmith services when you need them the most. With years of experience and a commitment to excellence, we specialize in: • Emergency lockout assistance (homes, cars, and businesses) • Lock repairs and replacements • Key duplication and rekeying • High-security lock installations • Automotive locksmith services Based in Charlotte, NC, we take pride in serving our community with top-notch service and unmatched professionalism. Whether you’re locked out or upgrading your security, SOS Locksmith is your trusted partner for all locksmith needs. Why Choose Us? • 24/7 Emergency Services • Licensed, Bonded, and Insured • Fast Response Times • Affordable Rates with No Hidden Fees • 100% Satisfaction Guaranteed Contact Us Today! Let SOS Locksmith secure your peace of mind!

Credentials

• Background Check

  Aiganym Nurgazina
  Completed on 1/7/2025
  

About Us

• What should the customer know about your pricing (e.g., discounts, fees)?

  At SOS Locksmith, we believe in transparent and fair pricing. Here’s what you should know: ✅ Upfront Pricing – We provide price estimates before starting any job. No hidden fees. ✅ Service Call Fee – A standard service call fee applies, which covers travel and diagnosis. ✅ Competitive Rates – Our pricing is competitive and based on the complexity of the job. ✅ Discounts – We offer discounts for seniors, military personnel, and first-time customers. ✅ Emergency Services – After-hours and emergency services may include an additional fee. For a free quote or more details, feel free to call or text us!
• What is your typical process for working with a new customer?

  At SOS Locksmith, we make the process simple, fast, and hassle-free: 1️⃣ Initial Contact – Call or text us with your locksmith needs. We’ll ask for details about your situation to provide an accurate quote. 2️⃣ Price Estimate – We provide a transparent estimate before dispatching a technician. 3️⃣ Fast Response – Once confirmed, we promptly dispatch a locksmith to your location. 4️⃣ Service Completion – Our skilled technician will efficiently complete the job, ensuring everything works perfectly. 5️⃣ Payment & Receipt – We accept multiple payment methods and provide a receipt for your records. Customer satisfaction is our top priority. Contact us today for reliable locksmith services!
• What education and/or training do you have that relates to your work?

  At SOS Locksmith, we have extensive training and hands-on experience in the locksmith industry, including: ✅ Professional Locksmith Certification – Trained in residential, commercial, and automotive locksmithing. ✅ Ongoing Education – Continuously staying updated on the latest lock technologies and security systems. ✅ Hands-On Experience – Years of real-world experience handling lockouts, rekeying, key duplication, lock installations, and more. ✅ Licensed & Insured – Providing reliable and professional service you can trust. Locksmith License issued by North Carolina Locksmith Licensing Board. With our expertise, we ensure fast, efficient, and high-quality locksmith services for every customer.
• How did you get started doing this type of work?

  I’ve always had a passion for problem-solving and working with my hands, which led me to the locksmith industry. After gaining professional training and hands-on experience, I decided to start SOS Locksmith to provide reliable and affordable locksmith services to my community. My goal is to help people in stressful situations—whether they’re locked out, need better security, or require new keys—while offering honest pricing and top-notch customer service. Helping customers regain access and improve their security is what drives me every day!
• What types of customers have you worked with?

  At SOS Locksmith, we work with a wide range of customers, including: ✅ Homeowners & Renters – Lockouts, rekeying, lock changes, and security upgrades. ✅ Business Owners & Property Managers – Commercial lock installations, master key systems, and high-security solutions. ✅ Drivers & Vehicle Owners – Car lockouts, key replacements, and ignition repairs. ✅ Real Estate Agents & Landlords – Rekeying and lock replacements for new tenants. ✅ Emergency Situations – Fast response for urgent lockout assistance. No matter the situation, we’re here to provide professional, reliable, and affordable locksmith services.
• Describe a recent project you are fond of. How long did it take?

  One of our recent favorite projects was helping a new homeowner who had just moved into their first house. They wanted to rekey all the locks and install a smart lock on their front door for added security and convenience. The entire job took about 1.5 hours, including: ✅ Rekeying 5 locks to work with a single key ✅ Installing a high-security smart lock ✅ Providing a walkthrough on how to use the smart lock The customer was thrilled with the results, especially being able to lock and unlock their door from their phone. It’s always rewarding to help customers feel safe in their homes!
• What advice would you give a customer looking to hire a provider in your area of work?

  When looking for a locksmith, keep these tips in mind to ensure you get reliable and professional service: ✅ Check Credentials – Make sure the locksmith is licensed, insured, and certified. This guarantees they have the proper training and follow industry standards. ✅ Ask for Upfront Pricing – A trustworthy locksmith will provide a price estimate before starting any work to avoid hidden fees. ✅ Read Reviews – Look at customer feedback on platforms like Thumbtack, Google, and Yelp to gauge reliability and service quality. ✅ Confirm Services Offered – Not all locksmiths handle automotive, commercial, or high-security locks, so ensure they offer the specific service you need. ✅ Choose a Local Business – Supporting a local locksmith ensures faster response times and personalized service.
• What questions should customers think through before talking to professionals about their project?

  To ensure a smooth and efficient service, here are some key questions to think about before reaching out: ✅ What specific issue do you need help with? (Lockout, rekeying, new lock installation, key duplication, etc.) ✅ What type of lock or key do you have? (Standard, high-security, smart lock, car key, etc.) ✅ Do you need emergency service, or is it a scheduled job? ✅ Do you want to upgrade your locks for better security? ✅ How many locks or keys need to be serviced or replaced? ✅ What’s your budget for the job? (Knowing this helps in selecting the best options.) Having these details ready will help the locksmith provide a faster, more accurate estimate and service. At SOS Locksmith, we’re happy to answer any questions and guide you toward the best solution. Contact us today!