Business hours

Sun Closed
Mon 9:00 am - 5:00 pm
Tues 9:00 am - 5:00 pm
Wed 9:00 am - 5:00 pm
Thurs 9:00 am - 5:00 pm
Fri 9:00 am - 5:00 pm
Sat Closed

Introduction

Hello, My name is Kurtis. I have done a lot of general maintenance type work throughout my life and I currently have almost 10 years of experience in repairing and installing doors as a professional. I specialize in repairing and installing pre-hung door units, prepping and installing door slabs to fit into existing jambs, replacing weather-stripping, adjusting doors for better fit and function, installing trim around doors, installing door hardware, and jamb repairs. I am also able to help source doors for clients. I am great at problem solving with outstanding customer service skills, as I take pride in pleasing the client as a first priority. Thank you for taking the time to read this and I look forward to working with you.

Credentials

• Background Check

  Kurtis Franklin
  Completed on 6/16/2021
  

About Us

• What should the customer know about your pricing (e.g., discounts, fees)?

  I provide an optional and additional disposal fee for the project I do.
• What is your typical process for working with a new customer?

  They contact me, I respond in a timely manner, they send pictures and information that will help me give them an estimate, I review the information and respond with an estimate and day and time, the client confirms or we work out a time that will work, I text the day before the project to confirm our scheduled time, and text again the day of the project to let the client know I am on the way..
• What education and/or training do you have that relates to your work?

  I have life long experience in working with my hands and problem solving, but I also have a couple years working in the plumbing industry under a professional and installing plumbing in new construction houses. I also have over 4 years of professional experience as a door technician installing and repairing door and windows.
• How did you get started doing this type of work?

  I used to work in the plumbing feild under a licensed plumber for a couple of years in new construction. I also have been working as a professional door and window technician for the past 4 years learning the trade and the business side of it as well.
• What types of customers have you worked with?

  A large variety of different people with different personalities.
• Describe a recent project you are fond of. How long did it take?

  Installing the pre-hung front door. It was a beautiful naturally sealed wood door. It took some problem solving to install and I had to prep for the lock set and mortise in the latches and strike plates on the jamb, but as you can see, it turned out great!
• What advice would you give a customer looking to hire a provider in your area of work?

  Give the provider as much information as possible, including pictures which will save the provider time and it will save the client money.
• What questions should customers think through before talking to professionals about their project?

  How would this project change my house and would I like the change.