Introduction

I have 10 plus years experience and always aim to make the customer feel safe and secured. Integrity is what we stand for and give our best 110%!!

Credentials

• Background Check

  Joshua Higginbotham
  Completed on 3/4/2024
  

About Us

• What should the customer know about your pricing (e.g., discounts, fees)?

  very reasonable and go over exact price before doing any work. Sometimes 10 to 20% off total of job.
• What is your typical process for working with a new customer?

  new customer always get a discount. Also I always make everyone feel comfortable and relieved when calling.
• What education and/or training do you have that relates to your work?

  Have 10 plus years experience as a locksmith and 2 years with my own company
• How did you get started doing this type of work?

  Started in Jacksonville Florida working for my friends brother in laws company and ended coming to Connecticut to have my career as locksmith. New I was capable of going on my own and been the best thing I could've done.
• What types of customers have you worked with?

  I've worked with Marshall's, landlords, real estate agents, veterans,. Basically every type of customer you can think of.
• Describe a recent project you are fond of. How long did it take?

  Doing a job for a lady in a wheel chair. I installed a keypad Schlage deadbolt for her and was patient in showing her how easy it was to use. She was very happy and that's make it a wonderful day for me. Happy customers. Took around 45 minutes to install.
• What advice would you give a customer looking to hire a provider in your area of work?

  Make sure they are licensed and are great with listening to your needs. someone who cares about their customer and are friendly
• What questions should customers think through before talking to professionals about their project?

  Am i ready to hired trusted locksmith today? Is this the company I would like to have do the project? look at good and bad reviews always and make sure they can provide a locksmith license