Introduction

Locked out of your house? Car key missing while you're out? Just moved in and need to change the locks? Whether you're locked out at home, dealing with a key issue in a parking lot, or searching for someone to install a smart lock on your front door, we bring the locksmith shop to you. Our mobile service van arrives fully stocked with everything needed to fix, replace, or upgrade your locks on-site—so you’re never stuck waiting.

Credentials

• Background Check

  Amir Genzel
  Completed on 11/2/2024
  

About Us

• What should the customer know about your pricing (e.g., discounts, fees)?

  We keep our pricing completely transparent. Since every job is different, we offer two to three pricing options based on your needs, making sure you get a solution that fits your budget. You'll always know the cost upfront, with no hidden fees or surprises.
• What is your typical process for working with a new customer?

  We make the process simple and convenient. With locksmiths stationed across Colorado, we provide both emergency and scheduled services at no extra cost. Arrival times typically range from 20 to 45 minutes, depending on your location. When you call, let us know your preferred time, and we'll give you an estimated arrival along with upfront pricing before we begin.
• What education and/or training do you have that relates to your work?

  Mile High Locksmith® has over 20 years of experience in locksmithing. Our master locksmith has extensive expertise in both traditional and modern lock systems. We also conduct monthly training sessions to keep all our technicians updated with the latest advancements, ensuring we can handle everything from classic locks to the newest security technologies.
• How did you get started doing this type of work?

  As a veteran, I’ve always had a passion for security, which led me to explore building protection. Over time, I became fascinated by locksmithing, especially as new technologies evolved. My dedication to learning and keeping up with industry advancements continues to fuel my work today.
• What types of customers have you worked with?

  We’ve served tens of thousands of customers across Colorado, from homeowners and businesses to property managers and vehicle owners. Our experience allows us to tailor our services to different needs, ensuring every customer gets the right security solution.
• Describe a recent project you are fond of. How long did it take?

  One project we’re especially proud of involved upgrading an apartment complex with smart locks. The building had outdated locks, and management needed a modern solution. We installed smart locks that offer app-based access, real-time entry notifications, and cloud-based video recording for added security. This upgrade gave both tenants and management better control over their spaces. The entire project took about a month to complete.
• What advice would you give a customer looking to hire a provider in your area of work?

  There are many skilled locksmiths, but hiring a local provider is often the best choice. If warranty issues arise, a nearby professional can resolve them more easily. Local locksmiths also tend to offer faster response times and more personalized service.
• What questions should customers think through before talking to professionals about their project?

  Instead of relying only on phone conversations, consider sending pictures of your lock or door so the locksmith can better assess the issue. Also, ask about total pricing and whether different service options are available to fit your needs.