Business hours

Sun Closed
Mon 10:00 am - 3:00 pm
Tues 10:00 am - 3:00 pm
Wed 10:00 am - 3:00 pm
Thurs 10:00 am - 3:00 pm
Fri 10:00 am - 3:00 pm
Sat 9:00 am - 5:00 pm

Introduction

At Infinity Key, we strive for a higher quality of work. We believe in honesty, integrity, and care for the customer. We pride ourselves in being a company that provides the highest quality of work possible. We are a premium brand, this shows in the quality of our products and workmanship. By the time we leave, we want all of your locks and doors to be working perfectly. Our work is guaranteed and we offer a 5 year warranty on new door hardware. Thank you for choosing us. We look forward to serving you!

Credentials

• Background Check

  Trevor Maclise
  Completed on 10/4/2023
  

About Us

• What should the customer know about your pricing (e.g., discounts, fees)?

  My pricing is in line with the level of work you are asking for. I do my best to explain how involved a job is, so you can understand my pricing. If it’s cheap, it’s easy. If it’s expensive it’s a difficult job.
• What is your typical process for working with a new customer?

  I like to talk over the phone to answer some initial questions about the project. Then, I schedule the estimate, which is free and provides conclusive information about the project. Once the estimate is approved, I order materials for the customer. After materials arrive, we schedule the installation.
• What education and/or training do you have that relates to your work?

  I have 4 years of experience as a locksmith. I am trained in both residential and commercial.
• How did you get started doing this type of work?

  I started with locks 4 years ago and started doing doors as my experience grew.
• What types of customers have you worked with?

  I’ve worked with all kinds of customers. I can help you decide on what to do, which product to choose, and a design element that will look impressive. For customers that know what they want, I can confirm the product you chose will work and install it so that the result matches what your expectations.
• Describe a recent project you are fond of. How long did it take?

  I recently hung a new fire-rated door for a garage. It took about 7 hours
• What advice would you give a customer looking to hire a provider in your area of work?

  Always get an on-site estimate. Estimates over the phone are never accurate.
• What questions should customers think through before talking to professionals about their project?

  What is their budget and what quality of a finished product are they looking for.