Introduction

At Smart Edgee our motto is: the customer always come first! We take pride in satisfying our customer needs. We are innovative, detailed oriented, organized and focus on quality work. Here to bring the best in customer Service!

Credentials

• Background Check

  Kemar Folkes
  Completed on 12/30/2021
  

About Us

• What should the customer know about your pricing (e.g., discounts, fees)?

  I give discounts and I’m very negotiable
• What is your typical process for working with a new customer?

  Introduce my self, show then some of my projects and reviews, get a good understanding of what the need done.
• What education and/or training do you have that relates to your work?

  Well I started a masters Degree in the technical industry, so I’m quiet skilled in all areas of technology, in addition I’ve been working in this industry for a very long time so I know what is required to complete the job.
• How did you get started doing this type of work?

  I started out as a security tech and continued to improve my technical skills over the years until one day I decided to start my own business where I can utilize my skills
• What types of customers have you worked with?

  I’ve worked with every kind of customer, I’ve dealt with all personalities
• Describe a recent project you are fond of. How long did it take?

  I did a 4 times mounts for a customer about 2 weeks ago the job took 7 hours but the work was thoroughly done, I made sure the customer was really satisfied, after multiple technical problems I was still about to get all tvs mounted and all cables hidden behind walls.
• What advice would you give a customer looking to hire a provider in your area of work?

  Make sure there’s a clear understanding of what needs to get done before the tech turns up at your location
• What questions should customers think through before talking to professionals about their project?

  The quantity of the items being installed or service, the location where the work needs to be done and are they providing the materials.