Introduction

We pride our company on reliability, great communication, integrity, and quality work. We're licensed, bonded, and insured in TX, SD, WA, NE, IA, AK, CO, and NM. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business! Book with us online, or feel free to give us a call today and allow us to address your Electrical and HVAC needs!

Credentials

• License

  License Holder: Roderick Armstead
  License Type: Electrician - Journey Level (WA)
  License number: #ARMSTRA821P3
  License verified on 1/19/2025
  Valid through 7/24/2027
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• License

  License Holder: Roderick Armstead
  License Type: Electrician – Journeyman (NE)
  License number: #37578
  License verified on 1/19/2025
  Valid through 12/31/2026
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• License

  License Holder: Roderick Armstead
  License Type: Electrician – Journeyman (TX)
  License number: #22004
  License verified on 2/17/2025
  Valid through 2/15/2026
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• Background Check

  Roderick Armstead
  Completed on 3/21/2021
  

About Us

• What should the customer know about your pricing (e.g., discounts, fees)?

  Our service call fee is $225.00 plus the cost of the materials. Major projects are a case by case basis. Cash is the preferred method of payment. However, we can process debit and credit cards which includes an additional 6% processing fee. We only accept business or cashier's check. We only give quotes after we conduct an in-person walk down to ensure that we have a full understanding about the scope of work. That way our expectations and the customer expectations are on the same page. We don't give quotes based off someone sending pictures because the entire scope of work may not be captured in the pictures. That's also an easy way for scope creep to enter into the bid and we don't want a customer to view us as being a dishonest company.
• What is your typical process for working with a new customer?

  1. Customer puts in a request for our services 2. We contact the customer to arrange a date and time to walk down the job 3. We develop a bid proposal and return it to the customer ASAP 4. If all parties agree then we start work on the project ASAP
• What education and/or training do you have that relates to your work?

  Independent Electrical Contractors is a national trade association, which sponsor a 4 year electrical apprenticeship that is approved and regulated by the U.S. Department of Labor, Office of Apprenticeship.
• How did you get started doing this type of work?

  It was a career path that I chose almost 30 years ago.
• What types of customers have you worked with?

  All kinds from different industries to include different ethnic backgrounds.
• Describe a recent project you are fond of. How long did it take?

  An elderly woman ordered a portable washier machine. This company just dropped it off and did not install it for her. Even though her purchase order receipt clearly stated that they was suppose to install the appliance. It was still in the box and she was kinda frail and needed a lot of help. So she called us and we came out to her residence, installed the appliance and discarded the box and styrofoam for her. The job took 30 minutes.
• What advice would you give a customer looking to hire a provider in your area of work?

  Ensure that the contractor is willing to address your needs in a compassionate and professional manner.
• What questions should customers think through before talking to professionals about their project?

  This is not a question, but more of a statement: There is nothing wrong with the customer having a questioning attitude about the work being performed at their business or residence, but always remember you are not the subject matter expert here. If that was the case there wouldn't have been a need for you to call an electrician in the first place.