Always On Time Electric, Inc.

Employment History	Hired 2 times
Team Size	4 employees
Work Experience	14 years in business
Call-Out Fee	$99/service call
Payment Method	This pro accepts payments via Check and Credit card.

What should the customer know about your pricing (e.g., discounts, fees)?

$99 Service Fee – This covers home visits to provide quotes and start work. This fee ensures our licensed electricians assess your needs properly before any work begins. Transparent Pricing – We provide upfront, flat-rate pricing so there are no surprises. Annual Protection Plan – For $239 per year, members receive exclusive benefits, including discounts and priority scheduling. No Emergency or Commercial Services – We focus on residential electrical work during standard business hours. No Hidden Fees – What we quote is what you pay unless the project scope changes, which we’ll discuss upfront.

What is your typical process for working with a new customer?

Initial Contact – Customers can call, text, or submit an inquiry online. We gather basic details about their electrical needs. Service Fee & Scheduling – We explain our $99 service fee for a professional assessment and schedule a convenient time for the visit. On-Site Assessment – Our licensed electrician arrives on time, evaluates the issue, and provides an upfront, flat-rate quote. Approval & Work Completion – Once the customer approves the quote, we begin the work immediately if possible. For larger projects, we schedule a return visit. Final Walkthrough & Payment – After completing the job, we review the work with the customer and ensure satisfaction before collecting payment. Follow-Up & Support – We offer post-service support and encourage customers to join our Annual Protection Plan for ongoing benefits.

What education and/or training do you have that relates to your work?

State-Licensed Electricians – All our electricians are licensed, ensuring they meet state and local electrical codes. Ongoing Training – We stay up to date with the latest industry standards, safety regulations, and technology. FAA Part 107 Licensed Drone Pilot – This allows us to conduct aerial inspections when needed for certain electrical projects. Years of Hands-On Experience – Our team has extensive field experience troubleshooting, installing, and upgrading residential electrical systems.

What types of customers have you worked with?

Homeowners – From troubleshooting electrical issues to full-home rewiring, panel upgrades, and smart home installations. New Home Buyers – Providing electrical inspections and upgrades to ensure safety and compliance. Military Families & PCS Moves – Helping those relocating with fast, reliable electrical services. Real Estate Agents & Property Managers – Offering inspections and repairs to help homes meet code and close deals smoothly. Vacation & Rental Property Owners – Assisting with electrical maintenance, surge protection, and lighting upgrades. Since we do not offer emergency or commercial services, we focus on timely, high-quality residential electrical work.

What advice would you give a customer looking to hire a provider in your area of work?

Check Licensing & Insurance – Always hire a licensed and insured electrician to ensure safety and compliance with local codes. Look for Upfront Pricing – Avoid surprises by choosing an electrician who offers flat-rate pricing instead of open-ended hourly rates. Read Reviews & Ask for References – A reputable electrician will have positive customer feedback and a history of quality work. Avoid the Cheapest Option – Electrical work is not an area to cut corners. The lowest bid often means lower quality materials or rushed work. Ask About Warranties – A good electrician will stand behind their work with warranties on labor and parts. Prioritize Communication & Punctuality – Choose a company known for on-time service and clear communication (like us!).

What questions should customers think through before talking to professionals about their project?

What problem or project do I need help with? Is it troubleshooting, an installation, an upgrade, or a new project? Have I noticed any specific warning signs? Flickering lights, tripped breakers, burning smells, or outlets not working? What’s my budget? Knowing your budget helps in discussing options for materials and services. Do I need an urgent fix or a long-term upgrade? Is this a quick repair or something requiring a full electrical system update? Are there any access issues for the electrician? Will they need access to the attic, crawl space, or electrical panel? Do I want to upgrade for energy efficiency or smart home features? If so, ask about LED lighting, smart switches, or surge protection. Am I planning future renovations or expansions? If so, it might be more cost-effective to upgrade the electrical system now.

Always On Time Electric, Inc.

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