Introduction

At REEIS, we like to say your comfort is our everything. REEIS is a family-owned and operated air conditioning, heating, and home performance company. We have been serving the valley of the sun since 2009. We are a customer and employee-centric business focused on delivering quality result-driven solutions to make your home more comfortable, healthier, and energy efficient. We take a whole-house approach to air conditioning.

Credentials

• License

  License Holder: Todd Russo
  License Type: C39 – Air Conditioning, Refrigeration and Heating (AZ)
  License number: #318363
  License verified on 7/27/2024
  Valid through 3/31/2026
  Verify license
  
• Background Check

  Todd Russo
  Completed on 8/8/2024
  

About Us

• What should the customer know about your pricing (e.g., discounts, fees)?

  We have fair and competitive pricing within the HVAC market and we also offer financing options for those inclined to finance their purchases.
• What is your typical process for working with a new customer?

  We would gather all the proper information regarding the customer, their phone number, email address, and home address. We would make sure to ask the proper questions to ensure the highest level of customer service for every homeowner and/or builder.
• What education and/or training do you have that relates to your work?

  Our technicians are certified by North American Technician Excellence (NATE). They have extensive education and training in HVAC systems, insulation techniques, airflow management, and home energy efficiency. Their expertise includes A/C and heating replacements, repairs, maintenance, system performance testing, and improvements. They are skilled in fiberglass and cellulose blown-in insulation, duct sealing, modifications, and new duct system installations. Additionally, they have experience conducting comprehensive home performance analyses, including energy audits, house sealing, sun screen installations, and lighting retrofits. Their knowledge extends to indoor air quality solutions, new construction and commercial HVAC services, and whole-house preventive HVAC maintenance, ensuring cost-effective comfort in every home.
• How did you get started doing this type of work?

  We endeavor to combine experience and expertise with the best in customer service so that we can deliver better results. Every component in your home performance solution matters, and we use our knowledge to deliver affordable and reliable service and technology to the homes and businesses of tomorrow.
• What types of customers have you worked with?

  We've worked with every customer, from residential homeowners to builders of custom homes, multi-family apartment buildings to condo complexes.
• Describe a recent project you are fond of. How long did it take?

  One recent project that stands out was an attic insulation upgrade for a homeowner dealing with high energy bills and uneven indoor temperatures. We removed old, ineffective insulation and installed high-quality blown-in fiberglass insulation to improve thermal efficiency. Additionally, we sealed air leaks and optimized ventilation to enhance overall home comfort. The entire project took about a day to complete, and the homeowner immediately noticed a difference, with more consistent temperatures and reduced strain on their HVAC system. It was rewarding to see such a quick and effective transformation.
• What advice would you give a customer looking to hire a provider in your area of work?

  When hiring an HVAC provider, look for a company with proven experience, proper licensing, and strong customer reviews. Make sure they offer comprehensive services, including system performance testing, ductwork improvements, and energy efficiency solutions. A reliable provider should be transparent about pricing, offer warranties, and prioritize customer education to help you make informed decisions. Ask about their experience with insulation, airflow management, and indoor air quality to ensure your home stays comfortable and energy-efficient. Lastly, choose a company that values preventive maintenance to extend the life of your system and prevent costly repairs.
• What questions should customers think through before talking to professionals about their project?

  Before speaking with an HVAC professional, customers should consider their specific issues, budget, and system preferences. Are they experiencing inefficiency, uneven temperatures, or high energy bills? Do they need repairs, a replacement, or energy upgrades? Understanding their home’s insulation, ductwork, and comfort goals will help professionals recommend the best solutions.